Dog Boarding

Ask Us At Checkout About Your Pet’s First FREE Night!

Discount subject to availability and cannot be combined with any other offers.
Applies to first time customers only for one pet and cannot be used during major holidays or Spring Break.

Call Niles
(269) 684-7361

Call Kalamazoo Area
(269) 278-8100

Award-Winning Dog Boarding in Niles and surrounding areas, including the Kalamazoo area and Elkhart, IN

With more than 25 years of experience providing veterinarian-recommended pet care, we know exactly what makes dogs happy. Our safe, clean, and comfortable dog boarding facility features premium overnight accommodations complete with the human love & attention dogs crave. Expect wagging tails as soon as you come in the door!

Quality Care & Amenities

Furry guests staying at Bittersweet Pet Resorts enjoy comfortable private accommodations, loving attention, and your choice of fun activities in our expansive play yards. Our overnight care is designed to provide the same level of comfort your pet enjoys at home with you.

  • Staff on location day and night 
  • Climate-controlled facility keeps your pet cool in summer and warm in winter
  • Fresh air exchange systems throughout
  • We exceed industry-leading protocols for safety and health
  • Personalized care for the unique needs of each guest
  • Professional and highly trained staff
  • Daily wellness checks from our highly trained caregivers
  • Raised food dishes and beds for extra comfort
  • Cozy décor for a home-like feel
  • The sounds of soothing music
  • Regular daily feedings- we recommend bringing your pet’s own diet, but we do offer a premium pet food for free
  • Potty breaks in our outdoor yards, every 2 hours. 
  • Convenient locations in Niles and Kalamazoo Area, MI
dog boarding elkhart in

Activities & Pampering

Fun is an important part of any vacation, including your dog’s! Bittersweet Pet Resorts offer discounted activity and interaction packages to pamper our guests with their favorite fun things. Whether your pet prefers playing with other dogs or one-on-one attention from a caregiver, we’ll provide all the playtime and love for the most fulfilling stay.

Customize your pet’s stay with activities like:

dog boarding mattawan mi
  • Group Play. Social dogs love our safe and fun play groups! Your dog will meet new friends and have tons of fun under the supervision of our highly trained staff.
  • Private Play. For dogs who prefer human playmates, our caregivers are happy to provide all the fun and attention they desire. Treat your dog to a one-on-one game of fetch, nature walk, or cuddle session.
  • Bedtime Pampering. Come sleep time, a caregiver will cuddle in with your dog, read a bedtime story, and tuck them in for the night–just like home.
  • Puppy Package. Our youngest guests enjoy the extra playtimes in our Puppy Package, with extra potty breaks to reinforce good habits. We’ll even tuck your pup in for the night!
  • TLC Package. This special package includes everything your senior pet needs for a comfortable and relaxing stay with us. Your dog will appreciate the special, orthopedic bedding, stretch and mobility breaks, and unlimited medications.

Health & Safety

At Bittersweet Pet Resorts, we strive to keep your pet healthy and happy.

  • Social play evaluations for new guests
  • 100% staff supervision
  • High level of staff training
  • Best-practice vaccination requirements
  • Advanced temperature control and security systems
  • Fresh, clean air 24/7
  • Meticulous cleaning protocols
Three dogs sitting in play yard at Bittersweet Pet Resorts

Ask Us At Checkout About Your Pet’s First FREE Night!

Discount subject to availability and cannot be combined with any other offers.
Applies to first time customers only for one pet and cannot be used during major holidays or Spring Break.

Call Niles
(269) 684-7361

Call Kalamazoo Area
(269) 278-8100

Dog Boarding FAQs

Large dog with long black ears on a pink slide at Bittersweet Pet Resorts
What vaccines does my dog need to stay?

For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.

When can I drop off and pick up my pet?

Check-in can be any time during our operating hours. We recommend dropping off a bit before closing so your pet has time to settle in. You can also check-out any time during business hours, but if you pick up before 12 noon Monday-Saturday you won’t be charged the nightly rate. On Sundays, the day charge always applies.

Our operating hours are:

  • Monday-Friday 7:30 am-7:00 pm
  • Saturday 8:00 am-4:00 pm
  • Sunday 3:00 pm-6:00 pm
How do I make my pet’s reservation?
To make a reservation at Bittersweet Pet Resorts, please call us directly at 269-278-8100.
Can I tour the facility?

Absolutely, we’d love for you to see our home! Facility tours can be done any time during our operating hours Monday-Saturday.

I’m nervous about boarding my pet. How do I know my pet will be taken care of?

Here at Bittersweet Pet Resorts, we pride ourselves on offering the best pet care services in the Michiana area. Your furry loved one will be adored and showered in attention just like he or she would be at home. If you’re concerned about your pet’s daily routine, please give us a call at 269-278-8100.

Do you offer a trial stay?
We don’t offer a trial stay, but we do offer your first day of daycare for free! This way you can see how much your pet enjoys playing at Bittersweet Pet Resorts and get a chance to meet us!
I have multiple pets. Can they lodge together?
Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-278-8100 so we can set up your family’s stay.
Can you accommodate special needs pets?

Here at Bittersweet, we’re more than happy to accommodate many special needs including medications, special bedding or accommodation needs, vision or hearing impairment, and some aggression cases. Please call us to discuss how we can accommodate your furry loved ones.

My pet takes medication. Can you administer medication to lodging guests?
We certainly can. Please bring any medications in their original containers with clear instructions.
Can I bring my pet’s food?

Of course! We just ask you please bring it in a waterproof container.

Can my pet bring his/her favorite toy?
Absolutely. It’s important to us that your pet feel at home here, so you’re welcome to bring toys. We just ask you please bring no more than 5 items per pet so we can ensure good tracking of each item.
If my plans change, what is your cancellation policy?
Should you need to cancel or change your reservations, please let us know 48 hours prior to your arrival. Over holidays and Spring Break, we require a 2-week notice.
What is the difference between Bittersweet Pet Resorts and the former Alpha Boarding Center?

We are owned and operated by a local veterinary technician and pet groomer whose sole desire is to provide your pets with the best level of care. We have upgraded the facility amenities and extended hours; adding grooming, training, packages, group play, and daycare events. Our staff is certified in PPBC, OPC, and PackPro, offering top-of-the-line wellness systems. Come see the difference!

Pet Lodging Contracts

Please download our Kennel Contract for all pets being boarded and our House Rules.