Dog Boarding

Ask Us At Checkout About Your Pet’s First FREE Night!

Discount subject to availability and cannot be combined with any other offers.
Applies to first time customers only for one pet and cannot be used during major holidays or Spring Break.

Call Today: (269) 684-7361

Click Here to Start Your Reservation

Award-Winning Dog Boarding in Niles and surrounding areas, including the Kalamazoo area and Elkhart, IN

With nearly 30 years of experience providing veterinarian-recommended pet care, we know exactly what makes dogs happy. Our safe, clean, and comfortable dog boarding facility features premium overnight accommodations complete with the human love & attention dogs crave. Expect wagging tails as soon as you come in the door!

Quality Care & Amenities

Furry friends staying at Bittersweet Pet Resorts enjoy comfortable private accommodations, loving attention, and your choice of fun activities in our expansive play yards. Our overnight care is designed to provide the same level of comfort your dog enjoys at home with you. If you are looking for dog boarding near you, Bittersweet Pet Resort offers:

  • Climate-controlled facility keeps your pet cool in summer and warm in winter
  • Fresh air exchange systems throughout
  • Industry-leading protocols for safety and health
  • Personalized care for the unique needs of each guest
  • Professional and highly trained staff
  • Daily wellness checks from our highly trained caregivers
  • Cozy décor for a home-like feel in our luxury suites
  • The sounds of soothing music day and night
  • Potty breaks, a minimum of 5 times per day
  • Convenient locations in the Niles and Kalamazoo areas in Michigan
dog boarding elkhart in

Activities & Pampering

Fun activities are an important part of any vacation, including your furry friends’s! Bittersweet Pet Resorts offers discounted activity and interaction packages to pamper our guests with their favorite fun things. Whether your pet prefers playing with other dogs, or one-on-one attention from a caregiver, we’ll provide all the playtime and love for the most fulfilling stay. Your pet deserves the best dog boarding experience! Forget old-time dog kennels and find a new standard!

Customize your pet’s stay with activities like:

dog boarding mattawan mi
  • Group Play. Social dogs love our safe and fun play groups! Your dog will meet new friends and have tons of fun under the supervision of our highly trained staff.
  • Private Play. For dogs who prefer human playmates, our caregivers are happy to provide all the fun and attention they desire. Treat your dog to a one-on-one game of fetch, nature walk, or cuddle session.
  • Daily Photo Updates. If you are nervous about not seeing your four legged family member while they’re away, let us ease your mind with daily photo updates sent to you via text message or email! 
  • Puppy Package. Our guests under one year old enjoy the extra playtimes in our Puppy Package, with extra potty breaks to reinforce good habits. Our puppies get a fun interactive bedtime activity each night! 
  • TLC Package. This special package includes everything your senior pet needs for a comfortable and relaxing stay with us. Your dog will appreciate the special, elevated bedding, stretch and mobility breaks, and unlimited medications.

Health & Safety

At Bittersweet Pet Resorts, we love to keep your pet healthy and happy.

  • Constant staff supervision during playtimes
  • Certified pet care professionals
  • Vaccination requirements
  • Advanced temperature control and security systems
  • State of the art air filtration systems
  • Veterinary grade cleaning protocols
Three dogs sitting in play yard at Bittersweet Pet Resorts

Ask Us At Checkout About Your Pet’s First FREE Night!

Discount subject to availability and cannot be combined with any other offers.
Applies to first time customers only for one pet and cannot be used during major holidays or Spring Break.

Call Today: (269) 684-7361

Click Here to Start Your Reservation

Dog Boarding FAQs

Large dog with long black ears on a pink slide at Bittersweet Pet Resorts
What vaccines does my dog need to stay?

For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.

When can I drop off and pick up my pet?

Check-in can be any time during our operating hours. We recommend dropping off a bit before closing so your pet has time to settle in. You can also check-out any time during business hours, but if you pick up before 12 noon Monday-Saturday you won’t be charged the nightly rate. On Sundays, the day charge always applies.

Our operating hours are:

  • Monday-Friday 7:30 am-7:00 pm
  • Saturday 8:00 am-4:00 pm
  • Sunday 3:00 pm-6:00 pm
How do I make my pet’s reservation?

To make a reservation at either location, call us at 269-684-7361.

Can I tour the facility?

Absolutely, we’d love for you to see our home! Facility tours can be done any time during our operating hours Monday-Saturday.

I’m nervous about boarding my pet. How do I know my pet will be taken care of?

Here at Bittersweet Pet Resorts, we pride ourselves on offering the best pet care services in the Michiana area. Your furry loved one will be adored and showered in attention just like he or she would be at home. If you’re concerned about your pet’s daily routine, please give us a call at 269-684-7361.

Do you offer a trial stay?
We don’t offer a trial stay, but we do offer your first day of daycare for free! This way you can see how much your pet enjoys playing at Bittersweet Pet Resorts and get a chance to meet us!
I have multiple pets. Can they lodge together?

Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-684-7361 so we can set up your family’s stay.

Can you accommodate special needs pets?

Yes! We’re more than happy to accommodate many special needs including medications, special bedding or accommodation needs, vision or hearing impairment, and reactivity cases. Please call us to discuss how we can accommodate your furry loved ones.

My pet takes medication. Can you administer medication to lodging guests?

Yes! Please bring any medications in their original containers with clear instructions. We have a small medication administration fee. 

Can I bring my pet’s food?

Of course! We just ask you please bring it in a waterproof container.

Can my pet bring his/her favorite toy?

Absolutely. It’s important to us that your pet feel at home here, so you’re welcome to bring their favorite toys. We just ask that  you please bring no more than 5 items per pet so we can ensure good tracking of each item. Please do not bring rope toys that are easily ingested. 

If my plans change, what is your cancellation policy?
Should you need to cancel or change your reservations, please let us know 48 hours prior to your arrival. Over holidays and Spring Break, we require a 2-week notice.
What is the difference between Bittersweet Pet Resorts and the former Alpha Boarding Center at the Kalamazoo Area location?

We are owned and operated by a local veterinary technician and pet groomer
whose sole desire is to provide your pets with the best level of care. We have upgraded the facility’s amenities and extended the hours of operation to convenience our clients. Additionally, we have added professional grooming, basic obedience training, doggy daycare, and have upgraded our boarding services with fun activity packages! Our staff is certified in PPBC and PackPro, offering top-of-the-line daily wellness systems.
Come see the difference!

Pet Lodging Contracts

Please download our Lodging Contract for all pets being boarded and our House Rules.